Privacy Policy

Last updated:

1. Who We Are

This Privacy Policy applies to personal information collected through the Rinsingdetoxfres website. We are the organisation responsible for that information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our contact details are:

Rinsingdetoxfres
3b/1 Rowe St, Freshwater NSW 2096, Australia
Phone: +61 422 456 260
Email: contactuse@rinsingdetoxfres.world

2. Data We Collect

We collect the following categories of personal data when you interact with our website:

2.1 Data Provided Directly by You

• Full name (via contact form)
• Email address (via contact form)
• Message content (via contact form)
• Consent acknowledgment (privacy consent checkbox on the contact form)

2.2 Data Collected Automatically

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Date and time of access
• Cookie identifiers (subject to your cookie preferences)

3. Purposes of Data Processing

We process your personal data for the following purposes:

• Responding to your inquiries submitted through the contact form
• Ensuring the technical functionality and security of the website
• Analyzing website usage patterns to improve content and user experience (only with your consent)
• Complying with applicable legal obligations

4. How We Collect Personal Information

We collect personal information directly from you when you submit the contact form or adjust cookie preferences. We also collect limited technical information automatically when you visit the site (for example, IP address and browser type) through server logs and, where enabled, analytics tools.

At the time of collection via the contact form, we notify you of the purposes of collection and provide a link to this Privacy Policy. We only collect information that is reasonably necessary for those purposes.

5. Legal Basis for Use and Disclosure

Under the Privacy Act 1988 (Cth), we handle personal information only where permitted, including when:

• You give consent: For example, when you tick the contact-form consent box, or enable analytics or marketing cookies in our cookie banner.
• The use relates to the primary purpose of collection: Such as responding to your enquiry or operating the website securely.
• You would reasonably expect the use: For example, basic server logging to maintain site security and performance.
• We are required or authorised by law: Including responding to lawful requests from regulators or law enforcement.

We do not use or disclose personal information for direct marketing unless you have consented or an exception under the Privacy Act applies. You may opt out of marketing communications at any time (see Section 11).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions: Retained for up to 12 months after the last communication, then permanently deleted.
• Server logs: Automatically deleted after 90 days.
• Cookie data: Retained according to the specific cookie durations outlined in our Cookie Policy.

7. Your Rights (Australia)

Under the Privacy Act 1988 (Cth) and the APPs, you may:

• Request access to the personal information we hold about you (APP 12).
• Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading (APP 13).
• Withdraw consent where processing is based on consent (for example, optional cookies or marketing), without affecting the lawfulness of processing before withdrawal.
• Make a complaint if you believe we have interfered with your privacy (see Section 12).

To make an access or correction request, contact us using the details in Section 1. We will respond within a reasonable period, and generally within 30 days. We may need to verify your identity before releasing information. We may charge a reasonable fee for providing access where permitted by law; we will advise you in advance if a fee applies.

If you are located in the European Economic Area or United Kingdom, you may also have rights under applicable local data protection laws. Contact us and we will assess your request in line with those laws where they apply to our processing.

8. Data Security and Data Breaches

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption for all data transmitted between your browser and our servers
• Access controls limiting data access to authorized personnel only
• Regular security reviews and updates of our systems
• Secure storage with encryption at rest for sensitive data

If a data breach is likely to result in serious harm to individuals whose personal information is involved, we will assess the breach and, where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act.

9. Third-Party Sharing

We do not sell, trade, or rent your personal data to third parties. Data may be shared only with:

• Hosting service providers (for website operation, under data processing agreements)
• Analytics providers (only when you have given consent via cookie preferences)
• Law enforcement authorities (only when legally required)

10. Overseas Disclosure

Some service providers we use (for example, hosting, analytics, or advertising partners) may store or process personal information outside Australia, including in the United States or European Union. Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles the information in a manner consistent with the APPs, such as contractual protections or only using providers in jurisdictions with comparable privacy safeguards, unless an exception under APP 8 applies and you have been informed accordingly.

By accepting optional analytics or marketing cookies, you acknowledge that related data may be processed by overseas providers listed in our Cookie Policy.

11. Direct Marketing and the Spam Act

We will only send you marketing or promotional communications where you have consented or where another exception under the Spam Act 2003 (Cth) applies. Each message will identify us as the sender and include a functional way to unsubscribe. You may opt out at any time by using the unsubscribe link in a message or by contacting us at the email address in Section 1.

12. Cookies

For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

13. Children

Our website is intended for adults. We do not knowingly collect personal information from children under 16 without parental or guardian consent. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

15. Contact and Complaints

If you have questions about this policy or believe we have breached the APPs, contact us first so we can try to resolve your concern:

Rinsingdetoxfres
3b/1 Rowe St, Freshwater NSW 2096, Australia
Email: contactuse@rinsingdetoxfres.world
Phone: +61 422 456 260

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992 (within Australia)
• Post: GPO Box 5218, Sydney NSW 2001, Australia